Get webhook notifications whenever Pawsey Supercomputing Research Centre creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This outage is closed, Lib2 is back in usual operation. Thankyou.
Aug 7, 08:33 AWST
Investigating -
The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 2 is restored to service. The primary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at help@pawsey.org.au
Aug 5, 14:38 AWST
If you have any issues, please reach out to the Helpful Desk (help@pawsey.org.au).
Aug 6, 13:15 AWST
Update -
Something has happened to the nodes in cabinets X1000 and X1001. We have lodged a case with HPE.
Aug 6, 09:35 AWST
Update -
Internal testing has passed. A number of additional services are being brought up. We hope to close out maintenance early this morning.
Aug 6, 08:22 AWST
Verifying -
HPE have handed Setonix back to Pawsey.
Staff have begun startup operations. We hope to have it available for internal testing by 9 AM tomorrow morning.
Aug 5, 15:59 AWST
Update -
HPE have completed the upgrade to the interim version of HPCM, and have commenced the upgrade to the final version of HPCM.
Aug 4, 17:25 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 17:00 AWST
Scheduled -
HPE will be upgrading the management plane for Setonix which requires a multiple day outage.
HPE will commence by backing up internal services starting Monday, August 3rd at 5 PM.
HPE will then perform the upgrade over Tuesday and Wednesday, handing back Setonix to Pawsey sometime on Thursday, August 6th.
Pawsey plans to return Setonix to service by 5PM, Thursday, August 6th (or sooner).
Please note the scientific software stack will be unchanged and default Cray Programming Environment will remain the same.
If you have any questions, please contact help@pawsey.org.au.
Jul 21, 10:01 AWST
Completed -
Maintenance has been complete. All services have been returned to service.
Please note that the ASKAP Ingest cluster and Setonix are still under maintenance.
If you have any haiku, please e-mail help@pawsey.org.au
Aug 4, 17:23 AWST
Update -
Banksia maintenance is complete.
Aug 4, 16:38 AWST
Update -
Visualisation Services have been returned to service.
Aug 4, 16:18 AWST
Update -
Core Services and Acacia have been returned to service.
Aug 4, 16:05 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:00 AWST
Scheduled -
Maintenance on Pawsey systems (except for Setonix and the ASKAP Ingest cluster) will be carried out on Tuesday the 4th August to apply required patches and updates to improve the systems stability, security, and performance. This maintenance window will also be used to undertake other tasks which require down-time to achieve.
Planned work for this window includes: • Patching of visualisation services will be undertaken • Mediaflux server will have the latest bug and security fixes from Rocky Linux • Mediaflux will be upgraded • Acacia Projects cluster upgrade to Ceph 19 • Acacia compliance runs • Banksia's tape libraries will have a firmware update • Banksia's fibre channel switches will have a firmware update • Banksia's servers will have the latest bug and security fixes from Rocky Linux • Patching of core Pawsey services will be undertaken
If you have any questions, please contact help@pawsey.org.au.
Jul 29, 10:02 AWST