Get webhook notifications whenever Pawsey Supercomputing Research Centre creates an incident, updates an incident, resolves an incident or changes a component status.
We plan to upgrade the RADOS Gateway (RGW) component of the Acacia Ingest Ceph cluster to Squid 19.2. The service is expected to remain operational and available, but during this period it will be considered at risk. All affected research groups have been contacted and are aware of the work.
If you encounter any unexpected problems, please contact help@pawsey.org.au Posted on
Jun 11, 2026 - 15:43 AWST
Resolved -
The network switches which provide connectivity from the NetApp appliances and the Slingshot network have been reconfigured to point to the production NAT nodes.
During maintenance, the NetApp appliances will have their routing table changed to make DNS and LDAP connections go directly over the Pawsey network.
Jul 9, 08:00 AWST
Monitoring -
There appears to be a network path the NetApp relies on which we have re-instated.
We (Pawsey) will investigate configuring the NetApp so it is not required.
Jul 8, 14:10 AWST
Investigating -
We are investigating an issue with the NetApp serving /software
Jul 8, 13:40 AWST
Completed -
All Pawsey services have been returned to service except for the Visualisation Lab and Nebula nodes.
Setonix has been upgraded to SLES 15 SP7.
The default software environment on the quantum partition has been updated to CUDA 13. For software that was built against CUDA 12, or if you encounter CUDA-related errors such as imports, linking, or undefined references, please try loading the CUDA 12 module with the module load cuda/12 command.
If you have any questions, comments or haiku, please contact the Pawsey Helpful Desk (help@pawsey.org.au).
Jul 7, 16:08 AWST
Verifying -
Acacia Projects and Ingest have been returned to service.
ASKAP Ingest is operational.
Core services have been patched.
Setonix has been returned to service.
Jul 7, 15:32 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 08:00 AWST
Scheduled -
Maintenance will be carried out on Pawsey systems on Tuesday the 7th July to apply required patches and updates to improve the systems stability, security, and performance. This maintenance window will also be used to undertake other tasks which require down-time to achieve.
Planned work for this window includes: • Pawsey Firewalls will be updated to apply security fixes. • Mediaflux server will have the latest bug and security fixes from Rocky Linux. • Mediaflux will be upgraded. • Patching of visualisation services will be undertaken. • Acacia Projects and Ingest clusters upgrade to Ceph 19. • Banksia will have ScoutAM and ScoutFS updates applied. • Banksia's fibre channel switches will have a firmware update. • Banksia's servers will have the latest bug and security fixes from Rocky Linux. • Patching of core Pawsey services will be undertaken. • The ASKAP ingest cluster will be upgraded to SLES 15 SP7. • ASKAP Buffer will have drive firmware applied. • Setonix will be upgraded to SLES 15 SP7. The scientific software stack will be unchanged and default Cray Programming Environment will remain the same, however the AMD GPU driver will be updated to support SLES 15 SP7.
If you have any questions, please contact help@pawsey.org.au.
Jun 30, 10:42 AWST
Resolved -
We have resolved this item and Library 1 if back online for the alternate copy. Please bear with us while it clears the backlog of stages and archive.
Jun 26, 13:31 AWST
Investigating -
The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 1 is restored to service. The secondary copy is still available for all data so this should not impact the Banksia offline files service. If you do experience any issues accessing data please let us know at help@pawsey.org.au
Jun 19, 07:07 AWST