Get webhook notifications whenever Pawsey Supercomputing Research Centre creates an incident, updates an incident, resolves an incident or changes a component status.
Investigating - The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 1 is restored to service. The secondary copy is still available for all data so this should not impact the Banksia offline files service. If you do experience any issues accessing data please let us know at help@pawsey.org.au
Jun 19, 2026 - 07:07 AWST
We plan to upgrade the RADOS Gateway (RGW) component of the Acacia Ingest Ceph cluster to Squid 19.2. The service is expected to remain operational and available, but during this period it will be considered at risk. All affected research groups have been contacted and are aware of the work.
If you encounter any unexpected problems, please contact help@pawsey.org.au Posted on
Jun 11, 2026 - 15:43 AWST
Completed -
The scheduled maintenance has been completed.
Jun 18, 06:00 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 AWST
Scheduled -
AARNet have advised that they will be performing works that may impact Pawsey's primary internet connection. There may be one or more brief interruptions to access to Pawsey during this time as we switch to alternative paths. Internal connectivity between Pawsey resources will not be impacted. Jobs on our HPC systems will continue to be scheduled and launched but may experience intermittent issues communicating with off-site licence servers during this window.
Jun 9, 09:40 AWST
Resolved -
This has been concluded. Both copies of files on tape in Banksia are again available. Thankyou for your patience.
Jun 12, 11:41 AWST
Update -
We are still working with our Tape Library company to remedy the current issue. We should have this concluded by today and both Libraries back in operation later today after further testing.
Jun 12, 08:54 AWST
Update -
We are still working with our Tape Library company to find the root fault of the current issue. We hope to have this concluded by tomorrow.
Jun 11, 13:44 AWST
Update -
We are still working with our Tape Library company to find the root fault of the current issue.
Jun 9, 09:22 AWST
Investigating -
The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 1 is restored to service. The secondary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at help@pawsey.org.au
Jun 8, 08:32 AWST
Completed -
The upgrade was completed without any observed service interruption.
Jun 9, 11:36 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 AWST
Scheduled -
We plan to upgrade the RADOS Gateway (RGW) component of the Acacia MWA Ceph cluster to Squid 19.2.3 in line with the recent upgrades of the rest of the cluster. During this period the S3 endpoint may become unavailable for a few minutes at a time. MWA have been contacted and are aware of the work.
If you encounter any unexpected problems, please contact help@pawsey.org.au
Jun 4, 09:56 AWST