Get webhook notifications whenever Pawsey Supercomputing Research Centre creates an incident, updates an incident, resolves an incident or changes a component status.
Maintenance will be carried out on Pawsey systems on Tuesday the 3rd March to apply required patches and updates to improve the systems stability, security, and performance. This maintenance window will also be used to undertake other tasks which require down-time to achieve.
Planned work for this window includes: • Setonix will have the latest bug and security fixes applied from SUSE Linux Enterprise Server 15 SP6. • The SLURM controller for Setonix will be upgraded to SLURM 24.11.7. • The NetApp which provides /home for Setonix and ASKAP Ingest will have a firmware update applied. • The removal of the 2023.08 software stack on Setonix has been postponed to April maintenance. • Acacia management of logging and DNS will be improved. • Banksia will have a ScoutAM upgrade performed. • Banksia tape drives will have their firmware updated. • Banksia tape libraries will have their firmware updated. • Data Portal and Mediaflux platform will be migrated to new hardware. • Patching of core Pawsey services will be undertaken.
If you have any questions, please contact help@pawsey.org.au. Posted on
Feb 24, 2026 - 11:39 AWST
Resolved -
We have identified and removed a problem host from the Banksia cluster for further remedy work (vss-3). The Banksia server cluster, other five hosts are operating normally and stages have been observed as running. If you have any further issues please do lodge a Pawsey helpdesk ticket. Thankyou.
Feb 19, 18:07 AWST
Investigating -
Currently we are investigating an issue that is impacting Banksia operations for MWA including ASVO, and potentially the Pawsey Data Portal. We will update this incident as more is learnt about this current issue and as we work to resolve this state.
Feb 19, 11:08 AWST
Resolved -
The DNS change has propagated as expected, and the reliability and performance of Acacia Projects has now been restored.
If you have any issues with using the service, please contact us by sending a message to help@pawsey.org.au
Feb 13, 16:24 AWST
Monitoring -
We have forced a DNS propagation on some of our systems, and the problem appears to be resolved. We will continue to monitor for issues over the next hour or two.
Feb 13, 13:06 AWST
Identified -
A DNS configuration problem has been identified and a fix implemented. We expect the problem to be resolved once this fix is propagated over the next two hours.
Feb 13, 13:00 AWST
Investigating -
We are currently investigating an issue with Acacia Projects. Researchers may have issues connecting and we hope to have an update soon.
Feb 13, 12:28 AWST