Get webhook notifications whenever Pawsey Supercomputing Research Centre creates an incident, updates an incident, resolves an incident or changes a component status.
Update - HPE have provided no new information
Oct 31, 2025 - 08:11 AWST
Update - HPE have provided no new information.
Oct 27, 2025 - 10:59 AWST
Update - HPE have provided no new information.
Oct 24, 2025 - 21:01 AWST
Update - HPE have provided no new information.
setonix-08 has slingshot issues. Pawsey is rebooting it.
Oct 20, 2025 - 13:25 AWST
Update - setonix-02 and setonix-03 have been added back to the RR DNS.
Oct 16, 2025 - 14:09 AWST
Investigating - There appears to be an issue will the Slingshot interfaces in the login nodes in Setonix. We appear to be down to 1 login node in the normal pool of login nodes.
We have had a case open with HPE for weeks, but they appear to be no closer to providing any kind of solution.
Please, please, please, please don't run any computational intensive operations on the login nodes. We have lovely compute nodes for that.
Please be aware that you can log into setonix-workflow.pawsey.org.au and get access to additional "workflow" nodes.
Oct 16, 2025 - 12:02 AWST
Identified - Pawsey is working closely with the Mediaflux vendor to resolve the issue.
Oct 30, 2025 - 14:07 AWST
Investigating - We are currently investigating an issue with the Pawsey data portal aka storage.pawsey.org.au We are working with the product vendor on this issue - so until we settle on a fix and implement it, please be advised that the portal performance is presently suboptimal and there maybe timeouts when staging data from Banksia tape to online via the Data portal web GUI or with pshell.
Oct 27, 2025 - 10:17 AWST
Maintenance will be carried out on Pawsey systems on Tuesday the 4th November to apply required patches and updates to improve the systems stability, security, and performance. This maintenance window will also be used to undertake other tasks which require down-time to achieve.
Planned work for this window includes: • A number of Arista switches will have their EOS version updated, including the border router which will interrupt all traffic into and out of Pawsey. • HPE will reboot a number of Slingshot switches in Setonix. • Software changes on Setonix: installing new version of nextflow (25.04.6) and vasp (6.5.1) and implementing fixes to the hipfort/6.3.0 module. • Setonix will have the latest bug and security fixes applied from SUSE Linux Enterprise Server 15 SP6. • The NetApp which provides /home on Setonix will be upgraded to the latest supported release of OnTAP. • Acacia Ingest will commence migration work off Puppet infrastructure. • Acacia MWA will be upgraded to the latest version of Ceph (Reef). • Banksia will have a ScoutAM upgrade. • Banksia fibre channel switches firmware update. • Patching of visualisation services will be undertaken. • Patching of core Pawsey services will be undertaken. • The license server will be updated to the latest version of FlexLM.
If you have any questions, please contact help@pawsey.org.au. Posted on
Oct 29, 2025 - 08:14 AWST
Completed -
The field engineer has completed the hardware replacement and the second library is back online.
Oct 21, 14:22 AWST
Scheduled -
There’s a problem with a tape drive in one of the tape libraries connected to Banksia. The field engineer will fix it by taking out the drives, replacing the faulty one, and putting everything back.
This is not expected to impact operations as there are two tape libraries at Pawsey - each library contains one copy of the data Banksia holds.
Oct 20, 14:38 AWST