Pawsey Data Portal performance issues

Incident Report for Pawsey Supercomputing Research Centre

Resolved

This incident has been resolved.

Posted Nov 17, 2025 - 12:44 AWST

Monitoring

The transfer speeds have improved after Tuesday maintenance. Pawsey continues to monitor the performance of this service.

Posted Nov 06, 2025 - 11:06 AWST

Identified

Pawsey is working closely with the Mediaflux vendor to resolve the issue.

Posted Oct 30, 2025 - 14:07 AWST

Investigating

We are currently investigating an issue with the Pawsey data portal aka storage.pawsey.org.au We are working with the product vendor on this issue - so until we settle on a fix and implement it, please be advised that the portal performance is presently suboptimal and there maybe timeouts when staging data from Banksia tape to online via the Data portal web GUI or with pshell.

Posted Oct 27, 2025 - 10:17 AWST

This incident affected: Storage Systems (Banksia, Data Portal Systems).