Acacia Ingest service unavailable

Incident Report for Pawsey Supercomputing Research Centre

Resolved

This incident has been resolved.

Posted May 06, 2024 - 13:07 AWST

Monitoring

All RAODS gateway daemons were stalled on slow operations in the cluster, caused by a failing drive. That drive has been removed from the cluster, and operations have resumed.

Posted May 06, 2024 - 09:51 AWST

Investigating

The load balancers are indicating that the underlying service is down. We are investigating the problem.

Posted May 06, 2024 - 09:04 AWST

This incident affected: Storage Systems (Acacia - Ingest).