Degraded performance of /astro filesystem

Incident Report for Pawsey Supercomputing Research Centre

Resolved

This incident has been resolved.

Posted Jan 12, 2021 - 05:27 AWST

Identified

We have identified at least one issue with the OSS connection to the storage array, and have flagged a second (unrelated) configuration issue to the vendor who will investigate.

Posted Dec 18, 2020 - 12:51 AWST

Investigating

One of the servers that provide the /astro filesystem has been under high load and logging errors. Suspicion is that there's an underlying issue with the storage array connected to it due to the type of errors being logged. Staff will investigate further when onsite and escalate to the vendor

Posted Dec 17, 2020 - 08:30 AWST