Banksia – one of two tape copies unavailable for maintenance (at risk)

Incident Report for Pawsey Supercomputing Research Centre

Resolved

This outage is closed, Lib2 is back in usual operation. Thankyou.

Posted Aug 07, 2026 - 08:33 AWST

Investigating

The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 2 is restored to service. The primary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at help@pawsey.org.au

Posted Aug 05, 2026 - 14:38 AWST

This incident affected: Storage Systems (Banksia, Data Portal Systems, MWA ASVO).