Acacia Ingest cluster is not working reliably

Incident Report for Pawsey Supercomputing Research Centre

Resolved

The Acacia Ingest cluster is operating within normal parameters.

Posted Dec 22, 2023 - 08:57 AWST

Monitoring

A number of fixes have been put in place for "Acacia - Ingest" which have resolved access issues. Pawsey staff are working in the background to identify faulty hardware and replace drives.

We will continue to monitor the cluster over the next 24 hours, but testing by our collaborators has been extremely positive.

Posted Dec 20, 2023 - 11:39 AWST

Investigating

Acacia Ingest cluster is not working reliably, with Rados Gateway and load balancing services suffering intermittent failures.

Posted Dec 18, 2023 - 11:42 AWST

This incident affected: Storage Systems (Acacia - Ingest).