Pawsey HSM Unscheduled Outage
Resolved
Dear Pawsey Researchers,

The unscheduled outage of the Pawsey storage systems has finished and the following services are available for use;

• Pawsey Data Portal
• Mediaflux
• DMF
• NGAS
• CASDA
• RDS Storage

If you encounter any problems, or have any questions, please email help@pawsey.org.au
Posted Apr 27, 2021 - 11:52 AWST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2021 - 09:57 AWST
Update
Most services are back up but investigations into this issue continue.
Posted Apr 27, 2021 - 09:57 AWST
Investigating
An unscheduled outage of the Pawsey storage systems occurred last night (26/04/21) and the systems failed to fail over to the backup server.

The following services are unavailable;

• Pawsey Data Portal
• Mediaflux
• DMF
• NGAS
• RDS Storage
* CASDA

We are working to resolve the issue and services will be resumed as soon as possible.

Updates can be found here:
https://support.pawsey.org.au/documentation/display/US/I-2021-04-27-Data
Posted Apr 27, 2021 - 09:54 AWST
This incident affected: Storage Systems (Banksia, Data Portal Systems, MWA Nodes, CASDA Nodes).