degregation of /group filesystem performance

Incident Report for Pawsey Supercomputing Research Centre

Resolved

All systems recovered as expected.

Posted May 13, 2020 - 11:35 AWST

Monitoring

Servers are back up with filesystem successfully mounted. There may be some delays while clients reconnect.

Posted May 13, 2020 - 07:36 AWST

Identified

One of the servers providing the /group filesystem (pgfs-oss12) became unresponsive overnight and has just been rebooted. Services may temporarily hang while trying to access certain paths on the /group filesystem while the disks are failed over to the partner host (pgfs-oss11)

Posted May 13, 2020 - 07:32 AWST